Privacy Policy

1. PRIVACY STATEMENT
Clare May Real Estate (ABN 2 2 655999554 ) and its related bodies corporate, franchisees, agents and brokers collect and handle your personal information in accordance
with our Privacy Policy. If you provide us with your details, we may contact you about our property listing, promotions, and related products and services. We may use your
personal information within Clare May Real Estate and disclose it to our authorised representatives and service providers who act on our behalf, to fulfil the purpose for collecting
your information. Our service providers may have servers located overseas such as in USA, Europe, and Philippines and you consent to these overseas disclosures. Without your
information, we may not be able to provide you with services and you may miss out on receiving valuable information from us. We do not collect sensitive information about you
unless you provide it to us voluntarily. You have a right to access your personal information that we hold and may ask us to correct this. Our Privacy Policy contains more detail on
your rights and contact details for questions or complaints at www.claremayrealestate.com.au/privacy.
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2. COLLECTING INFORMATION
We collect, hold, use and disclose your personal information so that we can perform our functions and activities and provide best possible customer service. We may collect, hold, use
and disclose your personal information for the following purposes:
• To provide and administer our products and services, including market properties for vendors and landlords, facilitate transactions for sales and leasing, assess and
originate your application for finance or mortgage insurance and manage that finance, property concierge services, verify your identity, conduct credit checks and process
payments if applicable;
• To respond to your submissions and enquiries about our products and services and property listings;
• To distribute our newsletters and other communications either alone or with the assistance of service providers on information about us, our conferences, training
and events, our property listings and our related products and services;
• To plan, market, host and facilitate our conferences, training sessions and events;
• To inform and conduct marketing activities including to promote our products and services;
• To maintain records and comply with our legal obligations.
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3. DISCLOSURE OF PERSONAL INFORMATION
Clare May Real Estate may disclose your personal information and credit-related information within the Clare May Real Estate group including to our officers, employees, agents,
brokers and contractors. We may disclose your personal information and credit-related information as part of our functions and activities, including (but not limited to):
• To the other parties in any real estate transaction including developers, vendors, landlords, purchasers and tenants, and their authorised representative;
• To guarantors, other mortgage intermediaries, lenders, financial institutions, insurers, valuers and credit reporting bodies and providers;
• To our suppliers and service providers that provide products and services to assist us to perform our functions and activities such as marketing, events, recruitment, HR and
share registry management; and
• When we may be required by law from time to time.
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4. HOW WE HOLD INFORMATION AND KEEP IT SECURE
Clare May Real Estate holds your personal information both electronically, on our own servers and those of our service providers, and in hard copy at our secured offices. Clare May
Real Estate takes the security of your personal information seriously and we implement a range of technical, administrative, personnel and physical measures to safeguard your
personal information against loss, interference and unauthorised access, modification and disclosure, and misuse, including using electronic and physical access restrictions to files
containing personal information and ensuring encryption of personal information sent and received.
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5. OUR CONTACT DETAILS
If you require any further information or have any questions about this Privacy Policy or if you wish to access or correct your personal information or make a complaint about our
handling of that information, please contact the Clare May Real Estate: 1300 30 56 30, 1 Dale Road, CAMIRA, QLD, 4300 Office@claremay.com

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